Feedback kubva mudonzvo "Rostelecom" - pamusoro kambani uye basa naro

Kuwanda subscribers uye vanoshandisa Indaneti nhasi richikura, saka hazvirevi rirasikirwe wokuti: "? Zvinotaurwa opareta kusarudza" Mumwe vatambi venyika telecommunication pamusika uye chikuru mushandirwi ndiwo boka "Rostelecom". Chii zvatinoda? Ndezvipi mhinduro vashandi vari boka "Rostelecom"?

About wekambani

foni Services pamusika nyika yedu iri kuramba kukura. OJSC "Rostelecom" muna 2006 chinhu interregional opareta uye unoshanda munharaunda dzakawanda Russian. Haasi yokupedzisira nzvimbo, asi mu "guru matatu" dzaishandisa haina zvaisanganisira. Chii mabasa anopiwa ne kambani?

• Local uye dalnetelefonnaya chokuita.
• Broadband Internet kuwana.
• Dyidzana TV.
• Cellular kutaurirana.

Areas ebasa

"Rostelecom" anoita zvakasiyana siyana zvirongwa mamiriro nokuda chisikwa uye kukura e-hurumende, dzinovimbisa kushanda sarudzo, uye zvichingodaro. D. Ndiyo mutungamiri pamisika pakati telecommunication mabasa inopiwa hurumende yeRussia uye ezvokutengeserana vanoshandisa. Zviri mutungamiri nourongwa mubhadharo-TV mabasa (anopfuura mamiriyoni 8 vanoshandisa). The kambani chikuru nomuzongoza samambure kuRussia, ane Kureba 500 zviuru. Km. Maererano yemarudzi mbiri ratings ari kambani ine yakatsiga zvemari chinzvimbo. Zveminda nokuti 1st chikamu 2015 yairema anopfuura bhiriyoni 70 rubles, mambure purofiti -. Rubles anopfuura mabhiriyoni maviri.

Rostelecom sezvo mushandirwi

The kambani chikuru mushandirwi, ichipa wevakadzidza basa, munhu azere makomborero pasuru, hwega basa, mumwe mubayiro chena tisinganonoki. Kazhinji kwokusafunga zvinobatsira divi tsvimbo, iyo inoshandirwa. Reviews "Rostelecom" vashandi vanomanikidzwa kuteerera nekambani zvebhizimisi yokusvika agadzirise zvinetso zvakawanda. Somuenzaniso, kuisa rinoitwa kunyange pasi varombo kubatana parameters. The chokutanga musika kubatwa, kuuraya uye kuzadzika urongwa, pane mapuranga. Rokutsvaka tsvimbo iri huru rokutengesa nevasori uye vanowatengesa, uye dzimwe nyanzvi dziri achicheka. Kushanda "Rostelecom", wongororo izvo vashandi anofanira kudzidza ndima uchibvunzurudzwa pamberi zvinyamusi, zvichienderana dhipatimendi nekudunhu.

Positive inofambiswa kubva mudonzvo pamusoro kambani

Vashandi vanoti kambani achangobva achinja nani, zviri aronga zvakanaka simba okukura. The Wongororo shoma "Rostelecom" vashandi inoratidza mushandirwi anotevera zvazvakanakira:

• kushanda yakatsiga, nyore uye zvakajeka, rakanyatsorongwa;
• basa mikana nomukurumbira boka;
• chinogamuchirika kushanda mamiriro;
• yakanyatsobatana chikwata uye yakakwirira yemakambani tsika ;
• vachisimudza mari uye mari mushure shanduko hweutungamiri anoverengeka kumatunhu.

Negative inofambiswa kubva mudonzvo pamusoro kambani "Rostelecom"

Sezvo zvavanobata makambani vekare vanokwanisa wakaderedzwa kusvika 90%. reductions Large zvakakonzera kuti vashandi vatsva uye asara kuti tisafunge vanoverengeka mabasa avo akaderedzwa, apo mubayiro nenguva chechetere. Vashandi kuti "Rostelecom" ne zvakaipa vakagamuchira mutemo vakadzinganiswa utungamiriri pachinhu pamatanda. In Wongororo vakawanda vanoti zvakafanana zvazvakashatira kuti mushandirwi.

• Kusaita zvinhu nomazvo kuti mukuru utariri.
• Vanoshorwa socio-mupfungwa ekunze.
• Muboka revatungamiriri uye tsvuku tepi. The Software zvinoshanda zvikuru pamberi kuita chinhu, unofanira batanidza zviito zvavo nevanhu vakawanda. Rinhiko chibvumirano pamusoro mwedzi.
• A guru mudonzvo turnover. No nomazvo vashandi itsika. Usarega, regai kunzwisisa zvakanaka vanhu.
• Small mubayiro, akakodzera chete pamusoro mamaneja.
• Traditional dzokukurukurirana nadzo anenge yakadhirika. Zvisingachashandi zvokushandisa, netambo, gaskets uye zvichingodaro. D. Major overhaul iri kurongwa. The Company haasi kukwanisa kupa yepamusoro muchikurukurirana kunyange vashandi vavo.
• Montero kutenga michina uye mari peturu mari yazvo.
• Zvisizvo vaida hurukuro uye vatengi.

Kushanda "Rostelecom", inofambiswa kubva mudonzvo kuda kupi nhungamiro anofanira kufungisisa matambudziko chekambani, akasiyana rinorema pokuwanda kwebasa uye pasi tsvimbo chido. Vakawanda havana inogutswa itsva muripo pamwe 35% shoma, uko kunobva kuvimbika mukuru utariri, inorema fines anosvika 95%. Kambani hofisi musoro zvikumbiro zvichemo revashandi havana kupindura.

Customer inofambiswa pamusoro Mugoveri "Rostelecom"

About "Rostelecom" kambani rakanyorwa yakawanda wongororo, pakati pavo pane zvose zvakanaka nezvakaipa. Pakati zvakanakira yemabasa zvaipiwa Mugoveri, kuti nemhosva iri dzinounzwa:

• akanaka ezvinhu uye mitengo mutero;
• Chetevere WiFi;
• maererano paterevhizheni Archive cherechedza chifananidzo yakajeka.

Yose hunodzorwa akaipa nezvaro "Rostelecom" vashandi uye vatengi. The predominance yakaipa wongororo kuti Provider ichi kunogona kutsanangurwa pamwe chokuti haana kuwana kunzwisisa basa rutsigiro kambani, mwoyo yeGmail.END_STRONG nokuzvidira akaratidza kusagutsikana kwavo. Company "Rostelecom" vatengi dzinoti utera dzakawanda.

• Line unhu, nazvo, uye basa yakaderera pamwero.
• No basa. Ratyama nemafungiro vatengi.
• Substandard basa uye rutsigiro wevanamakanika.
• Haashandi vatengi zvichemo.

The vasingagutsikani vatengi "Rostelecom"?

Vatengi vakawanda vakaderera chaizvo kukurumidza Indaneti, kazhinji haana dzinoenderana akataura rates, kugara abondera, zvinovhiringidza uye kure Indaneti. Provider "Rostelecom", wongororo izvo vazhinji kunaka, vatengi sezvo vazhinji vakanyeperwa vatengi. A risiti muripo akatuma mushakabvu, uye ipapo akamurairawo chirango. Kazhinji pane hwokugadzira nezvinetso nomufambiro mutengi kubhadhara.

"Rostelecom Call Centre", inofambiswa kubva mudonzvo uye vatengi riri chaizvo dzinopikisana, uyewo hunokonzera yakawanda kutsoropodzwa. Vatengi vanoti kuti zvakaoma chaizvo kuzodana hwokugadzira rutsigiro vashandi basa kutsigira kwete yakawanda yokunyatsoongorora dambudziko uye kuedza nokukurumidza kupedza kukurukura, regai kupindura mibvunzo iri Nhaurirano uchishandisa chete nomusoro zvirevo, mukuwedzera, bvisa kumabasa chubhu kuti vatengi kwete kutambudzwa vachidzifudza.

Moscow nharaunda vatengi kusiya kunaka wongororo kuti "Rostelecom", sezvo kambani haana kupinda zvibvumirwano muripo mugadziriro uye zviteshi, izvo zvakazoita kuti chokwadi kuti vatengi vanenge chakakonzerwa namaneja dzokuwedzera mari uye kuzvuzvungudza ruzivo apo kubhadharira kukurukurirana mabasa. Kusiyana nevamwe dzaishandisa, "Rostelecom" hakuiti batanidza musha runhare basa pakarepo mushure ndima muripo, asi mazuva matatu gare gare chete.

mhedziso

Vakawanda kunaka wongororo kuti "Rostelecom" vari mukai vachikotsira. Reviews "Rostelecom" vashandi kuratidza kutya kuti inowira kambani kunze. Nekuti ungano zvakakosha kufungawo pfungwa pachinzvimbo chevatatu uye faira vashandi, sezvo ndivo hwaro sangano.

The foni Russian musika ari kukura. Mune ramangwana, ticharamba uptake zviduku kwematunhu dzaishandisa uye rubatsiro vemasangano makuru. Makambani kuti murege zvinodiwa ano, haagoni kukunda makwikwi, kugadzirisa kana inonyangarika kubva kumusika.